We are looking for candidates who have strong customer service and sales experience to work for a large Vehicle Leasing company in Birmingham. There are good benefits on offer and the opportunity to work within a reputable organisation. Apply today and Colin Larter Recruitment Ltd will contact you within 24 hours.

The Role

Customer Service Representative

The role of the Customer Service Representative is to pro-actively manage designated corporate customer accounts, while working to set targets to maximise existing and new business opportunities. Due to the nature of the accounts, work is varied and there is a heavy focus on building relationships.

Key responsibilities:-

· Managing designated corporate customer accounts to ensure high levels of customer service are maintained.

· Dealing with a wide range of requests from vehicle renewal quotes and ordering, through to completion

· Handling enquiries by email, phone and online systems

· Participating in face to face meetings with customers, or visits to their premises

· Producing reports

·

Experience Required

All applicants must have strong customer service experience and excellent written and verbal communication skills.

Proven ability to build and maintain working relationships with a wide range of internal and external customers

English & Maths – grade C at GCSE or equivalent

Hours of work

37.5 hours per week

Shifts between 8.00 am to 6 pm

Benefits

£15,500 - £20,000

Bonuses up to 30% of salary

Colin Larter Recruitment Ltd are specialists in Financial Sales recruitment. Our Banking team, led by Gay Larter, have built a strong reputation for finding the right candidates for the right jobs. We will only submit candidates to roles that we feel they are suitable for. If you are unsure about this role please call our Banking team directly for an informal discussion.