We are looking for someone who has a strong customer service ethics to work for a large Vehicle Leasing company based in Birmingham. Apply today and Colin Larter Recruitment Ltd will contact you within 24 hours.
The Role
You will be responsible for liasing between suppliers and customer drivers to arrange new vehicle deliveries. You will be ensuring that the delivery process is managed to exceed customer service targets.
Duties to include:-
- Establish and maintain appropriate service level measures, taking responsibility for the achievement of these standards, delivering a timely service
- Exhibit strong interpersonal skills to create strong commercial relationships with sales teams and suppliers
- Prioritise workload to ensure that required service standards are met
- Management of return vehicle process, ensuring service standards are met
Experience Required
All applicants must have strong customer service experience and excellent written and verbal communication skills.
Proven ability to build and maintain working relationships with a wide range of internal and external customers
Hours of work
35 hours per week
Benefits
£14,500 - £16,500
Colin Larter Recruitment Ltd are specialists in Financial Sales recruitment. Our Banking team, led by Gay Larter, have built a strong reputation for finding the right candidates for the right jobs. We will only submit candidates to roles that we feel they are suitable for. If you are unsure about this role please call our Banking team directly for an informal discussion.