We are looking for candidates who have customer service experience to work in a fast pace call centre environment in Edinburgh. All applicants must have worked in a customer service environment, either face to face or over the telephone. Apply today and Colin Larter Recruitment Ltd will contact you within 24 hours.

The Role

Collections Advisor

You will be responsible for dealing with inbound and outbound calls from customers who are behind in payments on their accounts.

Key Duties to include:-

• Conduct financial reviews with customers over the telephone, providing advice appropriate to their circumstances
• Build relationships with customers through strong communication skills
• Update systems
• Negotiate with customers in difficulty, on how to bring their accounts up to date or agree a suitable payment plan
• Taking card payments over the phone

Experience Required

You will need to have had experience of working in a customer service environment, either over the phone or face to face.

Hours of work

Shifts patterns between 8 am & 8 pm

1 in 3 Saturdays 9 am to 1 pm

Benefits

Salary £15,000

Plus bonus (ote £18,000)

Colin Larter Recruitment Ltd specialise in recruitment within Banking & Finance. The Banking team, led by Gay Larter, have built a strong reputation for finding the right candidate for the right role. If you are unsure if this role is for you, please do not hesitate to contact the team directly for an information discussion.

We are also recruiting qualified financial advisers and mortgage advisers in your area. Phone the office for a job listing.